Mohale FM Maseru Passport Office has on Monday morning seen long queues with applicants complaining of slow services as some will this week be returning to their respective workplaces in South Africa and other countries.
One of the applicants Mr. Tebello Mosololi said he slept outside the passport office gate on Sunday night with the hope to access services on time but had been queuing outside the gate for about four hours.
He added that he was disappointed over mineworkers who were given first priority yet they were also expected to report at work this week by their employers.
On the other hand, Ms. Limakatso Matlali urged the department of Home Affairs to improve services as it is a known fact that the majority of Basotho apply for passports during this period of the year.
Department of Home Affairs Public Relations Officer Mrs. ‘Marelebohile Mothibeli said passport services were rendered to the people as early as 06;00 am reminding that it is peak days as majority of people will soon be returning to their workplaces in South Africa hence long queues were expected.
c.c LeNA
29 December 2025
